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Ordering & Payment
Below are some of are common questions about orders & payment
How do I make a purchase?
Simply browse our products, add items to your cart, and proceed to checkout. You'll be guided through the secure payment process step by step.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods displayed at checkout.
Is my payment information secure?
Yes, we use industry-standard SSL encryption to protect your payment information and personal data.
Shipping & Delivery
Below are some common questions about shipping & delivery
How long does shipping take?
Standard shipping typically takes 3-7 business days. Express shipping options are available at checkout for faster delivery.
Do you ship internationally?
Currently, we ship within the United States. International shipping options may be available for select products.
How can I track my order?
Once your order ships, you'll receive a tracking number via email to monitor your package's progress.
Returns & Exchanges
Below are some common questions about returns and exchanges
What is your return policy?
We offer a 30-day return policy for most items in original condition. Please see our full return policy for details.
How do I return an item?
Contact our customer service team to initiate a return. We'll provide you with return instructions and a prepaid shipping label when applicable.
When will I receive my refund?
Refunds are typically processed within 5-7 business days after we receive your returned item.
Customer Support
How can I contact customer service?
You can reach us through our contact form, email, or phone. Our support hours are Monday-Friday, 9 AM - 6 PM EST.
Do you have a size guide?
Yes, size guides are available on individual product pages where applicable to help you find the perfect fit.